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Alveos Membership Terms

Terms covering the Alveos Membership trial, monthly billing, automatic renewal, cancellation, and refunds.

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Written by Support Admin

These terms explain how the Alveos Membership trial, paid subscription, billing, cancellation, and refunds work. They apply together with the Alveos Terms of Service and Privacy Policy.

About Alveos Membership

Alveos Membership is an optional subscription for advanced features in the Alveos App. The free Alveos App continues to include all core breathing-tracking features without a paid membership.

Membership features may include the AI Coach and deeper personalization based on your breathing patterns and how you use Alveos One. Available features may vary by country, device, software version, and platform.

Plan and price

At launch, Alveos Membership is available as a monthly plan priced at $9.99 per month. There is no annual plan at launch.

Taxes, currency conversion, and the final price displayed may vary depending on your location and billing provider. The price and renewal date shown when you subscribe form part of these terms.

30-day free trial

Each Alveos One purchase includes one 30-day free trial of Alveos Membership. The trial begins when the membership is activated.

The free trial does not automatically become a paid subscription.

Before the trial ends, the Alveos App will explain which Premium features will end and present a clear choice between continuing with a paid membership and continuing with the free Alveos App.

If you do not actively choose and confirm a paid membership, the Premium trial ends without charge. The free Alveos App and its core breathing-tracking features remain available.

Alveos may show dismissible reminders about Premium after the trial. A reminder does not start a paid subscription without your active confirmation.

Starting a paid membership

A paid membership begins only when you actively choose to continue with Premium and confirm the purchase through the applicable billing provider.

Before confirmation, you will be shown the membership price, billing period, billing provider, Premium features, and applicable renewal terms.

Billing providers

Alveos Membership may be purchased through:

  • Alveos directly

  • Apple App Store

  • Google Play

Your billing provider is the provider through which you purchase the paid membership. Its payment, billing, cancellation, and refund processes may also apply.

Automatic renewal of a paid membership

Once purchased, Alveos Membership renews automatically each month until cancelled.

The applicable membership fee and taxes are charged at the beginning of each billing period using the payment method associated with your billing provider.

Cancellation

You may cancel a paid membership at any time through the provider used to purchase it.

  • Direct Alveos memberships must be cancelled through the available Alveos account controls or by contacting [email protected].

  • Apple subscriptions must be cancelled through your Apple subscription settings.

  • Google Play subscriptions must be cancelled through your Google Play subscription settings.

If you cancel during a paid billing period, cancellation takes effect at the end of that period. Membership features remain available until then.

Refunds

Membership payments are normally non-refundable once a paid billing period has begun. Alveos does not normally provide partial refunds or credits for unused time remaining in a billing period.

This does not limit any refund, cancellation, or withdrawal rights provided by applicable law.

Refund requests for memberships purchased through Apple or Google Play may need to be submitted to the applicable store and are subject to that provider’s processes and policies.

Price changes

Alveos may change the membership price in the future. We will provide advance notice of a price change where required by applicable law.

A price change will apply to a future billing period. You may cancel before the new price takes effect.

Membership features and availability

Alveos may add, update, or discontinue membership features as the Alveos App develops. We will provide notice where required if a change materially affects a paid membership.

The Alveos App will show the current Premium features before you choose to purchase a paid membership.

Membership features require a compatible device, supported software, an Alveos account, and internet access. Temporary interruptions may occur because of maintenance, updates, or circumstances outside Alveos’ reasonable control.

End of trial, cancellation, and access to data

When a free trial ends without an active paid membership, or when a paid membership ends, Premium features will no longer be available.

These include the AI Coach and deeper personalization based on your breathing patterns and how you use Alveos One. The App will show the complete, current Premium feature list before purchase.

The free Alveos App and its core breathing-tracking features remain available. Ending a trial or cancelling a membership does not automatically delete your Alveos account or personal data.

Information about accessing, exporting, or deleting personal data is available in the Alveos Privacy Policy and Help Center.

Hardware purchases and returns

Alveos Membership is separate from the purchase of Alveos One.

Returning, replacing, or transferring an Alveos One device does not automatically cancel an active paid membership. You must cancel the paid membership separately through your billing provider.

Wellness use

Alveos Membership and features such as the AI Coach are intended for general wellness and informational purposes. They are not medical devices and are not intended to diagnose, treat, monitor, or prevent a medical condition.

Do not rely on Alveos Membership for medical decisions or emergencies. Seek advice from a qualified healthcare professional when appropriate.

Payment failure and misuse

If a payment cannot be completed, access to paid membership features may be suspended or ended.

Alveos may suspend or terminate a membership where reasonably necessary because of fraud, unlawful activity, misuse of the service, or a material breach of these terms.

Changes to these terms

Alveos may update these terms as the membership develops or to reflect legal, operational, or security requirements.

Where required by applicable law, we will provide notice before a material change takes effect and request any consent that is legally required.

Statutory rights

These terms do not limit any mandatory consumer rights that apply in your country.

Contact

For questions about a membership purchased directly through Alveos, contact [email protected].

For memberships purchased through Apple or Google Play, billing and refund requests may also need to be handled through the applicable store.

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