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Can I cancel or change my website pre-order?

Refunds, order changes, shipping details, and final payment for website pre-orders.

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Written by Support Admin

Website pre-orders are refundable until the final payment is made at shipping. To request a cancellation, refund, or change to your order, email [email protected].

Shipping details will be collected or confirmed at the time of shipping. Shipping costs are not charged when the pre-order is placed; they are added at the later shipping and final-payment stage.

The full list of supported countries is shown in the purchase flow when placing an order.

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